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Fairwork SA

Fairwork SA

The Future of Work in SA’s Gig Economy: Fairwork Practices and Worker Conditions in Digital Labour Markets

Project Details
Assessing how digital platform work reshapes labour in SA, evaluating Fairwork principles across ride-hailing, personal services and food delivery sectors. Mentoring master's students under sector-specific expert guidance
Research Questions
  1. Assess working conditions across ride-hailing, personal services and creative digital labour against Fairwork principles
  2. Investigate platform compliance with fair pay, contracts, safety and algorithmic management standards
  3. Evaluate worker advocacy efforts and identify needed regulatory changes
Methodology Overview
Two-phase qualitative design: Phase 1 extensive secondary data review (platform policies, Fairwork SA findings). Phase 2 semi-structured interviews (45-60 min) with platform workers across three sectors. Thematic analysis (NVivo), triangulation with Oxford Fairwork.
Impact Statement
Contributing to a fairer, more inclusive digital economy in SA through actionable policy pathways for platform accountability.
Funding Sources
Fairwork/Oxford University
Deliverable
Research report, sector-specific insights on fair pay and working conditions, policy recommendations, contributions to Fairwork SA ratings, master's student mentoring outputs.
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