Fairwork SA
The Future of Work in SA’s Gig Economy: Fairwork Practices and Worker Conditions in Digital Labour Markets
Project Details
Assessing how digital platform work reshapes labour in SA, evaluating Fairwork principles across ride-hailing, personal services and food delivery sectors. Mentoring master's students under sector-specific expert guidance
Research Questions
- Assess working conditions across ride-hailing, personal services and creative digital labour against Fairwork principles
- Investigate platform compliance with fair pay, contracts, safety and algorithmic management standards
- Evaluate worker advocacy efforts and identify needed regulatory changes
Methodology Overview
Two-phase qualitative design: Phase 1 extensive secondary data review (platform policies, Fairwork SA findings). Phase 2 semi-structured interviews (45-60 min) with platform workers across three sectors. Thematic analysis (NVivo), triangulation with Oxford Fairwork.
Impact Statement
Contributing to a fairer, more inclusive digital economy in SA through actionable policy pathways for platform accountability.
Funding Sources
Fairwork/Oxford University
Deliverable
Research report, sector-specific insights on fair pay and working conditions, policy recommendations, contributions to Fairwork SA ratings, master's student mentoring outputs.
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